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Level 2
posted Feb 12, 2022 9:17:07 AM

E-File Transmission Error

When I click submit to E-file, I get the following message:

 

We could not e-file your return for the following reason:
Tax Year 2021 transmissions are not available.
 
I know that I was waiting on NC to release a certain form, but I got the confirmation from TurboTax that this form is available. So I don't know what the issue is. 

0 10 1827
10 Replies
Level 15
Feb 12, 2022 9:47:20 AM

TurboTax is aware of the problem and is working on a fix. 

Level 2
Feb 12, 2022 9:57:47 AM

Thank you!

Level 15
Feb 12, 2022 10:00:19 AM

The North Carolina Individual Income Tax Return Form D-400 is not yet available for e-filing.  It is estimated to be available on 02/24/2022

Go to this TurboTax website for North Carolina state forms availability - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_nc_online_individual.html

Level 2
Feb 12, 2022 10:04:22 AM

This is the email I received yesterday. 

Level 15
Feb 12, 2022 10:07:06 AM

That is a poorly worded email which should have indicated the Form D-400 was available for printing and mailing only.

Level 2
Feb 12, 2022 2:37:10 PM

Thanks for the clarification. Will there be an updated email to let me know when this form is avaiable for e-file?

Level 15
Feb 12, 2022 4:50:40 PM

@robiticus wrote:

Thanks for the clarification. Will there be an updated email to let me know when this form is avaiable for e-file?

The North Carolina Individual Income Tax Return Form D-400 is not yet available for e-filing.  It is estimated to be available on 02/24/2022

Go to this TurboTax website for North Carolina state forms availability - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_nc_online_individual.html

New Member
Feb 16, 2022 5:11:13 AM

Still getting this error
 
We could not e-file your return for the following reason:
Tax Year 2021 transmissions are not available.
 

Level 15
Feb 16, 2022 5:13:33 AM

@Ro2009 wrote:
Still getting this error
 
We could not e-file your return for the following reason:
Tax Year 2021 transmissions are not available.
 

The North Carolina Individual Income Tax Return Form D-400 is not yet available for e-filing.  It is estimated to be available on 02/24/2022

Go to this TurboTax website for North Carolina state forms availability - https://care-cdn.prodsupportsite.a.intuit.com/forms-availability/turbotax_nc_online_individual.html

 

If you want to e-file your federal tax return now then change how you file the NC state return.  This assumes that all of the forms and schedules included in your federal tax return are available for e-filing.

If using the TurboTax online editions click on File on the left side of the online program screen.  On Step 3 of the File section click on Start or Revisit.  Select the button File by Mail.  Then change the filing status of the state return.

After the federal return is e-filed and accepted by the IRS you can e-file the state return when it is available for e-filing.  Just use the same procedure and change the state return back to e-filing.

New Member
Feb 16, 2022 6:04:21 AM

thank you it worked