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Level 1
posted Feb 25, 2020 1:34:56 PM

Downloading State

I had to manually update the Fed tax with the turbo-tax patch in order to enter my 1099R. Now I can't get it to download my state (Missouri). I keep getting a system.runtime error 

I've used turbo-tax for about 9 years and never had a problem.

Help!! I'm 69 years old and frustrated

I think the 2019 version sucks and I may never buy turbo-tax again.

0 4 957
4 Replies
Returning Member
Feb 29, 2020 10:46:50 AM

Same issue with Montana, won't download

Returning Member
Mar 1, 2020 5:42:41 AM

Same issue in Cincinnati.

Returning Member
Mar 7, 2020 9:56:37 AM

Same issue in Illinois

Expert Alumni
Mar 9, 2020 1:32:15 PM

Please see the Customer Support phone number below for further assistance:

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

If you would like to reach out through our website, please see the TurboTax FAQ below for contact information: https://support.turbotax.intuit.com/contact/