You cannot e-file extensions using the desktop software you are using. You can file extensions at https://turbotax.intuit.com/irs-tax-extensions/ or by mailing in paper.
Therefore filing extensions does not count against the 5 efile limit. That limit is an IRS limit, not a TT limit. You can get around that limit by installing on second computer/laptop etc.
Do your friends understand that an extension does not give you extra time to pay?
Yes I am a retired CPA Using turbo tax for the first time.
To call TurboTax customer support
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number">https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number</a>
They are available from 5 a.m. to 9 p.m. Pacific time.
You cannot e-file extensions using the desktop software you are using. You can file extensions at https://turbotax.intuit.com/irs-tax-extensions/ or by mailing in paper.
Therefore filing extensions does not count against the 5 efile limit. That limit is an IRS limit, not a TT limit. You can get around that limit by installing on second computer/laptop etc.