Do we still get MAX protection??

I've seen several people complain that they cannot access MAX and IDNotify via the TurboTax website... does that mean that we won't get customer support if we have a problem??

If we can't go to the "dashboard" to create our accounts, what will happen if we have a problem?

Can TurboTax/Intuit GUARANTEE they'll help us?

Thanks in advance

2426

Expert Alumni

Apr 29, 2025 6:10:24 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service

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Do we still get MAX protection??