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New Member
posted Jun 9, 2025 5:37:30 PM

Display issues in the Turbotax platform. Missing words

There seems to be an issue with the platform. SOme of the words are missing. For example, If it is a yes/no question, youa re unable to actually see the words yes or no. You only see the selection button!

0 2 1882
2 Replies
Employee Tax Expert
Jun 9, 2025 7:29:30 PM

Can you please post a screenshot (with no personally identifiable information shown) so I can report the error accordingly? 

Level 15
Jun 10, 2025 12:36:25 AM

The tag underneath your question shows you are using Online TurboTax. 

Are you using a computer, or are you using your phone or other mobile device?

Have you tried using your browser in a private window (aka "private browsing" or incognito mode)?

Do you have a different browser to try?