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New Member
posted Jul 5, 2020 3:52:20 AM

Direct

I put money on from cash app 3 Saturday it says it's posted as credit and available but I can't withdraw it 

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3 Replies
Level 15
Jul 5, 2020 6:04:22 AM

For help with your pre-paid Visa card:

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/

New Member
Jul 5, 2020 6:22:07 AM

I have called 6 times they have told me theres no reason I can't access my money i just got back from the ATM I tried every option it offers to withdraw is there a lag between the app and the card 

Level 15
Jul 5, 2020 6:35:15 AM

This is the TurboTax user forum.  We answer tax questions.  We cannot help you with your ATM problem.  We have no control whatsoever over your card.