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Level 1
posted Feb 1, 2021 3:05:59 PM

Direct debit not available if not e-filing return?

Thought the purpose of using TurboTax is to e-file. If I want to mail my return I would not require TurboTax service. 

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3 Replies
Intuit Alumni
Feb 2, 2021 1:57:37 PM

Please see the information below on direct debit and how it works:

https://ttlc.intuit.com/community/tax-payments/help/what-is-direct-debit-and-how-does-it-work/00/25634

Level 1
Feb 2, 2021 6:11:01 PM

I think I figured out why the option is not available. It says some forms are not yet ready. I am hoping once the form is ready it will give me the option to e-file. 

Intuit Alumni
Feb 3, 2021 12:33:23 PM

@roll4real2reel Yes, you are correct. If there are any forms that aren't available yet, the program will not let you e-file. You can check the status of form availability in the below TurboTax FAQs: