Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Feb 13, 2023 1:09:56 PM

Deluxe ready to efile but ea time says difficulty recognizing return. Failed validation, update avail. Updates say current. Help!

1 6 994
6 Replies
Intuit Alumni
Feb 14, 2023 11:38:30 AM

You may review this thread and see if any of the proposed suggestions help to resolve your issue.

New Member
Mar 8, 2023 6:52:14 PM

Same problem here, Failed Validation, how did you fix it? 

New Member
Mar 9, 2023 10:00:01 AM

Don't want to send via mail.  Validation failed and everything has been checked and paid for.

Intuit Alumni
Mar 9, 2023 11:56:38 AM

Please try to follow the advice by @HelenC12 here, as this may help the issue. 

 

If after doing all of the above it is not working, please click here to speak with us by phone. @lreis @03ramdodge 

Level 1
Apr 10, 2023 9:11:15 AM

I completed my return, paid for submission and got FAILED VALIDATION when tried to submit Fderal & State. Called to support. First representative took my info including phone number and email address and dropped my call. I called again and Second representative(Pamela)  was very helpful. She sent me email with an update link. I downloaded it and successfully submitted both returns from first try! Thank you Pam! 

Intuit Alumni
Apr 10, 2023 9:58:59 AM

Thank you for the update! We are glad the issue was resolved. 

@alex0569