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Level 3
posted Dec 31, 2023 12:16:44 PM

Defective disk?

I purchased Turbotax Home & Business from Amazon.com on 12-29-2023, received physical disk on 12-30-2023.  Tried installing on 12-31-2023, keep getting error code -43, "the operation can't be completed because one or more required items can't be found."  Error repeatedly occurs at 3 minutes into 4 minute download, disk then ejects.  No indication of physical damage to CD that I can see.  iMac running OS 12.6.3, Monterey.  Apple USB SuperDrive.  Has anyone else encountered this problem?

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1 Replies
Level 15
Dec 31, 2023 12:22:40 PM