Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted May 15, 2021 5:00:01 PM

Customer Service Messages E-file rejection reminder

Received Customer Service Messages regarding E-file rejection reminder. But I don't see any rejection. Please help with what to do next.

0 4 696
4 Replies
Expert Alumni
May 15, 2021 5:12:03 PM

Check you e-file status, what does it say?  

Returning Member
May 15, 2021 5:38:41 PM

I clicked on efile status check and both says ACCEPTED in green.

Level 1
Mar 20, 2023 12:35:30 PM

I have not been able to efile my Pennsylvania state return. First it says I cannot put Names in worksheet then it says it needs them. I just keeps doing that, I never get to file it. I paid $25.00 to file it, I have to mail it in so I would like that charge placed back on my card as I cannot use it and have n to been able to get any help with it.

Level 15
Mar 20, 2023 12:38:07 PM


@Heidistantnon666 wrote:

I have not been able to efile my Pennsylvania state return. First it says I cannot put Names in worksheet then it says it needs them. I just keeps doing that, I never get to file it. I paid $25.00 to file it, I have to mail it in so I would like that charge placed back on my card as I cannot use it and have n to been able to get any help with it.


You will have to contact TurboTax support for a refund of the state e-file fee.  Use the key words Billing Issue

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm

 

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax