Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.
To call TurboTax customer support
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available from 5 a.m. to 9 p.m. Pacific time
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
https://twitter.com/TeamTurboTax
or
I got a Email that looks suspicious. It states you need 2018 aging info, yet,I have a EMAIL stating our return has been accepted.which is real??
When you log into your Turbotax return what does it say? Believe that.
@Thomas Kenney79 The filter removed your email address from this user forum. Please do not post personal information here where it can be seen by scammers and identity thieves who would love to contact you and pretend to be from TurboTax.
UPDATE MY ACCOUNT
Can I please get me number for TurboTax to karma credit human speaker to find out why when I was on my taxes it wouldn't give me the option to get a loan I went through all three shootings and I'll let you settle for was 21 days get your paid I just would like to speak to someone to explain why they told me I was a free and now I have to settle for the 21 days pay for my refund
You are commenting on an older thread that may have outdated information. Were you pre-approved for the Refund Advance or you didn't have the option to sign up for it? For more details about the qualifications of Refund Advance, please see this Help Article.
If you need further assistance, please reach out in this thread.