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New Member
posted Jan 30, 2026 11:40:26 AM

credit card not working to pay for state, using desktop

I'm going in circles trying to pay for the State with my credit card.  Using Desktop version.  The info should be asked for on the TurboTax program but it is not.  That's just plain stooopid.  I went to the Intuit website and put in my credit card thinking that was the reason.  Nope.  

0 4 895
4 Replies
Employee Tax Expert
Feb 3, 2026 3:18:12 PM

This is an issue that we are aware of and is being investigated.  You will be notified as soon as a fix is available.

New Member
Feb 3, 2026 5:08:34 PM

Thanks.

Employee Tax Expert
Feb 8, 2026 10:16:39 AM

Let us know if you are still having issues.  I would recommend updating your software and trying again.  

  • If you are using TurboTax Desktop, please log into your program and select Online, Check for updates in the top menu.
  • If you are using TurboTax Online, please log out of the program, clear your cache, and then log back in.  This should allow you to proceed with transmitting your return.

@timpiker 

New Member
Feb 8, 2026 12:42:24 PM

Still does not work.  I did update.  I did close/open and tried at least 20 times over the last 2 weeks.  I gave up yesterday, printed the MI return and put it in the mailbox and saved $25.