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New Member
posted Apr 14, 2025 5:39:11 PM

credit card adding, won't go to input

after reviewing the return, I want to input the credit card number in order to e-file, the system won't come up with the screen needed to do this step, it wants to save the return which it does , then it same the number is invalid when I did not enter anything yet. There is an error code 567812

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Expert Alumni
Apr 15, 2025 5:54:44 PM

You can try contacting TurboTax Customer service using this link: Turbo Tax Customer Service.