☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Mar 21, 2025 3:21:11 PM

"continue" button for import data from e*trade from Morgan Stanley is not enabled

I have installed turbo tax premier on my mac, but I can not import data from E*trade from Morgan stanley. After I input user id and password, the "continue" button on the software is disabled. What should  I to correct this problem? Thanks.

0 3 3713
3 Replies
Expert Alumni
Mar 22, 2025 4:44:33 PM

Run the manual update to see if it corrects your problem.  Please respond back if you are still having issues after running the update:

 

Returning Member
Mar 25, 2025 8:31:05 AM

The link you posted is for windows manual update. I am running on MacOS. Do you have the similar link for Mac?

 

Thanks,

Expert Alumni
Mar 25, 2025 4:38:20 PM

Please see the "Updating Help" section in this TurboTax help Article: Troubleshooting TurboTax Desktop for Mac Issues

 

@wilab