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New Member
posted Jun 1, 2019 9:50:51 AM

Contact customer support

0 7 2484
7 Replies
Intuit Alumni
Jun 1, 2019 9:50:51 AM

Use the following link to get started.  Enter your information and details about your question, then the phone number will be displayed.

https://support.turbotax.intuit.com/contact/


New Member
Jul 8, 2019 5:13:36 PM

Phone number

Level 15
Jul 8, 2019 5:17:41 PM

@Courtnesloney30 

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday.

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Level 10
Jul 8, 2019 5:20:47 PM

FAQ: What is the TurboTax phone number?

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Outside of tax season (Jan – Apr), hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday. 

New Member
Oct 16, 2019 7:09:21 AM

I'm trying to file a 2018 return, but every time I start the process I'm sent to a screen containing 2017 only. 

Returning Member
Feb 15, 2020 9:37:17 PM

Hello,  I am trying to transmit my tax returns, when I do I get a msg that there is an update available and I must go to the online menu and check for updates, when I do I get a msg that my software is up to date.  Then I try to transmit again and get the same initial msg.  My name is Gary at [email address removed] phone [phone number removed], thank you.

Employee Tax Expert
Feb 16, 2020 3:24:33 PM

Were you able to get this resolved?