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Level 2
posted Mar 20, 2020 6:20:06 AM

Computer crashed. TTax will not give me 2018 software. Please convert my file

CPA with a masters in Tax here.  Computer crashed in November 2019.  10 years of programs.  I was able to recover the files, but not the programs.  TURBO TAX will not send me the program nor will they convert it even though Ive been a steady consistent customer for 30 years.  I'm 150 miles from home and wont be back there for 30 days and my kids cant find my program CD.  I have a 2018 C-Corp 1120 that I need a .pdf for.   Would someone be kind enough to open it, save it to .pdf and email it back?    email me at [email address removed].   Thank you.

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3 Replies
Level 15
Mar 20, 2020 8:13:46 AM

Nobody in this public forum can do that.   You would not want to send all of your private tax information  to a total stranger on the internet anyway.

Level 2
Mar 20, 2020 9:07:09 AM

It’s a basic C Corp.  I’m probably willing to take the risk.  Shame on TurboTax for not using proper discretion. 

Intuit Alumni
Mar 20, 2020 5:21:32 PM

Please contact customer support below to assist you by sending a software push.

What is the TurboTax phone number? - Community