Well this may be the wrong place for this but I can't find another place to put it so here goes. I am a CPA in industry who once worked in public accounting many years ago. So in summary I know just enough about taxes to be dangerous. :-).
Anyway I have a schedule C consulting business and it is of the nature that the 199A deduction gets eliminated if one exceeds a certain AGI limit. Of course I was in the middle of the elimination band and had capital loss carryforwards too. Messy it is.
So for the first time in say 20 years of using TurboTax I called for help. I used the phone me back option and 30 minutes later I got a return call. In summary the TT team member did a great job supporting me and helped me figure out the 199A deduction. To say I was pleasantly surprised at the quality of their support would be an understatement. THANK YOU.
Thank you for sharing your positive experience with support. I will bring your post to the attention of the Moderators so they can share it with the person you spoke with.