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posted Jun 6, 2023 9:14:01 AM

Chase Account Connection Refresh

A few days ago, I received a prompt to reconnect my Chase accounts. Upon doing so, it appears some of the accounts are no longer refreshing automatically. I need to go into Settings and manually reconnect each time to refresh even though all accounts are checked. Can this bug be fixed?

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4 Replies
Level 15
Jun 6, 2023 11:11:55 AM

This is the TurboTax community. Go to the following link for Mint support.


Welcome to Mint Support


Also see the following for chat support for Mint.


How do I contact support?

 

Level 1
Jul 16, 2023 5:01:40 AM

I am seeing the same, if yo0u figure it out let us know, I will do the same.

Level 1
Aug 1, 2023 5:20:47 AM

I reached out to Mint support about this several weeks ago and they said there is nothing to be done on their end. They are waiting for Chase to fix it, but did not have an estimate of when they expect that to be complete.  Overall pretty bad way for Mint/Intuit to deal with a connection issue for one of the largest banks in the US... 

Level 1
Aug 1, 2023 2:20:23 PM

I was able to make this work, I followed the directions of some article on this site but I dont rcall which.
Just saying it can be done