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Returning Member
posted Mar 21, 2025 1:21:49 AM

Charged twice

Hi, on 3/6/2025 I was charged [removed] and then again on 3/17/2025 in the amount of [removed]. Please refund me the first one $74.66. Thank you for your help. Tami

0 2 2305
2 Replies
Level 15
Mar 21, 2025 1:43:38 AM

This is mainly a user community forum.  Nothing account-specific can be handled here.  You will need to phone TurboTax Support to discuss your billing situation and to seek any refund if there is any error.

 

Support hours are 5AM-9PM Pacific, every day this time of year.


FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Level 15
Mar 21, 2025 1:50:26 AM

I see you have 2 threads on this issue.   See your other thread for additional info that might be useful.

https://ttlc.intuit.com/community/taxes/discussion/paid-turbotax-twice/01/3584030#M1324059