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New Member
posted Mar 22, 2024 5:37:40 PM

Change Product at Checkout

I'm amending a return and chose Premium when I started. Now I'm at checkout and I want to see how much less Deluxe would cost, and possible switch. I don't see an option to change products at this point. Can I?

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3 Replies
Expert Alumni
Mar 22, 2024 6:10:14 PM

Not without clearing and starting over.   It is free to file an amendment, unless the changes you are making require an upgrade.  

 

 

New Member
Mar 22, 2024 8:36:00 PM

I canceled the Amended Return and it was removed. I went through the process again and chose a different product, free. Then I got to the end, and at checkout it still had Premium and I can't get rid of it. There's no delete button.

Expert Alumni
Mar 25, 2024 9:28:51 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service