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New Member
posted Jun 23, 2020 5:17:28 PM

Change my phone number

0 15 3119
15 Replies
Expert Alumni
Jun 23, 2020 5:43:16 PM

There seems to be an issue with e-filing when there is not a US phone number listed in your Intuit Online account.   When you are signed into your account, click on Intuit Account in the bottom left corner.    The error is not from the phone number on your tax return but rather the phone number attached to your Intuit (TurboTax) account.  

 

Change your phone number to a US number in the Intuit Account of Turbo Tax.   No need to verify this number in the Intuit Account just click exit when you are done. Then go back to your return and continue filing.   Don't use a Google Voice number, a Skype number, or any other non-US or non-verifiable phone number.  Again, you don't have to verify the number but the number needs to be verifiable.  

 

You may be able to leave the phone number field blank on your Intuit account and e-file your return.  No matter which option you use, make sure to update your account with your correct phone number once your return is e-filed.  

 

New Member
Dec 3, 2020 12:27:37 PM

Change my number 

New Member
Dec 3, 2020 12:28:32 PM

I need to update my account 

Level 15
Dec 3, 2020 12:28:53 PM

To update your TurboTax account, see this TurboTax support FAQ - https://ttlc.intuit.com/questions/1900724-how-do-i-update-my-turbotax-account-information

 

 

To update your TurboTax Advantage account, see this TurboTax support FAQ - https://ttlc.intuit.com/questions/1900547-how-do-i-update-or-confirm-the-information-in-my-turbotax-...

 

Returning Member
Dec 15, 2021 10:14:21 AM

Change my phonenumber

Returning Member
Dec 15, 2021 10:15:23 AM

How can I change my phone number

Intuit Alumni
Jan 3, 2022 11:03:02 AM

Please see the below TurboTax Help Article for instructions on updating your phone number:

How do I update my TurboTax account information?

@Pammie817

New Member
Apr 5, 2022 9:47:09 AM

[phone number removed]

Intuit Alumni
Apr 5, 2022 10:01:45 AM

Your phone number was removed from your post for privacy and security reasons due to this being a public forum.

 

If you are able to sign into your account using a different verification method then please see this Help Article for instructions on how to change your phone number in your TurboTax account.

 

If you are completely unable to log into your TurboTax account then please see this Help Article for account recovery information.

@Angiebeth

 

New Member
Jan 4, 2023 12:37:37 PM

[phone number removed]

Intuit Alumni
Jan 5, 2023 8:42:32 AM

Your telephone number was removed for your privacy and security as this is a public forum.  To update your telephone number in your TurboTax account, please follow the steps in the below TurboTax help article:

How to update my TurboTax account info?

@1cbouyer

 

New Member
Jan 9, 2023 6:49:16 AM

[phone number removed]

Level 15
Jan 9, 2023 7:22:26 AM

@Boola0511 In a thread where users above you were already cautioned about posting their numbers on a public web site, you posted your number anyway.  Please do not post your personal information in the user forum where it can be seen by anyone including scammers who would love to contact you and pretend to be from TurboTax.  The filter removed your number for your own protection.  If you are trying to change your number in your TurboTax account:

 

https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/00/25927

New Member
Feb 2, 2023 8:01:13 PM

I wanted to update phone number 

Intuit Alumni
Feb 3, 2023 8:15:35 AM

To update your phone number on your TurboTax account, please follow the directions in the TurboTax FAQ's below:

@melissalopez0303