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New Member
posted Feb 3, 2020 4:55:31 PM

Card activation

How do I setup my pin from the mobile app

1 51 6287
24 Replies
Intuit Alumni
Feb 4, 2020 12:40:19 PM

Please contact Intuit Turbo Debit Card Customer Service for assistance with your pin.

If you need to activate you card, please click the link below for assistance with activating your Turbo Visa Debit Card.

Inuit Turbo Debit Card Activation

Level 3
Feb 4, 2020 10:29:52 PM

Once you get your main card and activate it that’s when you will put in a PIN number. If you activate it online or on the turbo app. Only when you get your card not the temporary card they give you until your card comes

New Member
Mar 9, 2020 10:32:18 AM

Can u activate my card 

Intuit Alumni
Mar 9, 2020 11:11:46 AM

Please click the link below for assistance with activating your Turbo Visa Debit Card.

 

https://turbodebitcard.intuit.com/

New Member
Mar 14, 2020 8:29:34 PM

Yes

New Member
Mar 20, 2020 3:47:38 PM

The automated system says I have 2 cards when I only have 1. I’ve tried to activate the one I have, it says it’s already activated but when I log back in it asks me to activate it again. 
when I call the number, I can’t talk to anyone so right now I have money on my card that I need and I can’t get to it. 

Please help!! Please do not tell me to use the App or the website because neither one works. Please don’t tell me to use the number you provided above because that number doesn’t work either. 

New Member
Apr 1, 2020 9:50:14 AM

I need to activate my card

Intuit Alumni
Apr 1, 2020 10:00:49 AM

@jonesandy1011, Please click here: https://secure2.turbodebitcard.intuit.com/enroll/get-started to get started with activating your card.

New Member
Apr 6, 2020 8:24:26 AM

Why does it say my information does not match and won't let me activate my card

New Member
Apr 6, 2020 9:21:48 AM

I need help setting up my pin code do you use my card at an ATM or a store I keep getting locked out

New Member
Apr 6, 2020 1:07:01 PM

Did you ever get a number to call or speak with anyone? Having the same issue!!

New Member
Apr 7, 2020 10:54:10 AM

HOW LONG DOES IT TAKE TO GET THE MAIN CARD?

Intuit Alumni
Apr 7, 2020 12:23:54 PM

It can take up to 10 business days excluding holidays to receive your card in the mail. Visit TurboDebitCard.com or call us toll-free at (888) 285-4169  to check the address we have for you, update your address, or have a new card sent to you if it's been longer than 10 business days.

https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/00/27306

Returning Member
Apr 10, 2020 4:53:39 PM

I need to activate my yurbt tax card an don't know how already have app

 

Returning Member
Apr 10, 2020 5:30:12 PM

I received my card days ago and my state refund is on the card. I called and put in my info and it told me my balance.  Then I went to activate my card on the app and the site and all it tells me is that my information does not match your records. I double checked on the turbo tax site and all my info is correct.  I have called multiple times and cannot reach anyone ever. So how can I access my money and activate my card when clearly nothing works. Help! Help! Help!

Returning Member
Apr 11, 2020 9:24:32 AM

I hope you can get this message to your bosses because I have already reported to the BBB and contacted the news. I have had my card for over a week now and have been trying to activate it. Tells me my info does not match. I double checked with Turbo tax and my info is correct.  I also called Intuit and green dot and cannot get anyone on the phone or to answer my issue. You cannot email them directly either. I have my state taxes on this card over $300 and I cannot access MY money. This is a huge problem as I donot have disposable income lying around to cush me as I wait for my card to be activated and noone to speak to. I have the mobile app and nothing works. This leads me to believe this is a huge scam. There is a national emergency going on right now and my money is being held hostage. Now Easter is tomorrow and my family has to go without.  Not to mention the undue stress this is putting on me and my family.  Next concern is if they put the stimulus on that card I am really screwed. Just get ypur site running properly and make it to where someone is available to handle problems.  This is ridiculous and I will never recommend you to anyone Ps. I contacted the BBB and the local news. My attorney is next unless this can be rectified by days end. Thanks for ruining my families Easter. Please contact me ASAP.  There is a problem with your site or a gliche...I suggest you get working on that asap. BEWARE OF THIS CARD

DO NOT DO IT....YOUR MONEY WILL BE HELD HOSTAGE 

New Member
Apr 13, 2020 12:58:53 PM

How do I activate

Level 3
Apr 15, 2020 12:28:20 AM

Download app turbo card and go from their

New Member
Apr 15, 2020 6:08:13 AM

Need to get a pin number 

New Member
Apr 15, 2020 9:20:50 AM

I'm activating my car today

Intuit Alumni
Apr 15, 2020 9:22:31 AM

If you have any questions or need assistance with your Turbo Prepaid Visa Card, visit TurboPrepaidCard.com or call toll-free at (888) 285-4169. Do not choose option 2. The recording will repeat a few times, but then you will get more options. 

New Member
Apr 15, 2020 9:57:04 AM

Need to activate my card

New Member
Apr 15, 2020 9:59:38 AM

Need to activate my card 

New Member
Apr 15, 2020 10:00:54 AM

Being trying to activate my card since March 17 2020 still nothing I called an could never speak with anyone I beginning to think this is all a scam an I’m running bout of patience