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New Member
posted Mar 2, 2025 11:43:17 AM

Cant efile return - not clear

"Our records indicate that you are not entitled to efile one or more formsets"

Its not telling me what form is causing this or why, I deleted and restarted my state return but still an issue. Any ideas? Was on call with two reps and they are also clueless. 

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1 Replies
Expert Alumni
Mar 6, 2025 9:57:33 AM

This may indicate an incomplete or missing form.  I suggest re-doing the Federal Review.

 

You can also check to form updates.

Please see the TurboTax FAQ's below for form availability: