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posted Jun 8, 2020 10:24:36 AM

Cannot transmit my e-file

I got an error message as follows when I transmit my e-file. How do I fix it?

601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.

Thank you.

0 1 467
1 Replies
Not applicable
Jun 8, 2020 11:14:50 AM

your phone number must be domestic. a foreign phone number won't work. if it is a domestic phone number don't enter the leading "1"  only area code and the other 7 digits.