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New Member
posted Dec 20, 2025 11:34:42 AM

Cannot transfer 2024 tax return to 2025 software. Continue button does not work. What are the alternatives?

I have selected the 2024 tax return to be transferred to the 2025 software. They continue button does not work after I press it. Is there another way to make the transfer?

0 4 1931
4 Replies
Level 15
Dec 20, 2025 11:41:00 AM

Are you in exactly the same account and the same user ID that you used for 2024?

 

 

How to transfer last year’s return? 

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/import-export-data-files/transfer-last-year-return-turbotax-online/L279eUvY2_US_en_US?uid=m6ayqk1s

 

New Member
Dec 20, 2025 12:09:32 PM

I kept fiddling around with the program and restarted it several times along with restarting my computer several times. Suddenly, it started working and I have no idea what I did to make it work that I had not done before. Thanks for your interest and help

Level 2
Jan 17, 2026 1:59:08 PM

I had the same problem, so I just closed Turbo Tax, then reopened it and now the tax return I wanted to transfer showed up in the box to select it.  It worked!!!

New Member
Jan 29, 2026 12:12:34 PM

Same thing for me.  I closed the app, restarted, and then it transferred the selected 2024 file that it would not transfer initially.