cannot open turbotax24 after installing windows system updates. No error given, just msg saying turbotax needs to close. Did reinstall and same problem How to resolve?

1116

Expert Alumni

Apr 10, 2025 10:06:27 AM

If you are using TurboTax Desktop

Make sure the software is updated.
If you haven't rebooted your computer, please do
Check your firewall and antivirus settings. Make sure they aren't blocking any feature of the software.

**You might also want to uninstall and reinstall your desktop product (this has worked for some users). Make sure that you save the file and do a back up of your information (you do not want to lose any information). See the links below

How do I uninstall TurboTax Desktop for Windows?

How do I back up my tax file in the TurboTax Desktop software?

If you are still having issues after trying these options, contact Customer Support by clicking the link below

TurboTax Phone Number

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cannot open turbotax24 after installing windows system updates. No error given, just msg saying turbotax needs to close. Did reinstall and same problem How to resolve?