For tips on troubleshooting an error 1603, please click here.
received defective disc only 30% loaded am unable to delete turbo 2019 to load new replacement disc
If you are having issues and need assistance, please contact customer support by following the instructions below.
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632
But if you still feel you require additional assistance, you can contact us at (800) 446-8848.