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New Member
posted Mar 23, 2025 4:31:41 PM

cannot open download

I downloaded Turbo tax for my PC. When I opened it, it said "not a,microsoft verified app". help.

I have not enter my code.

I want to start over again. Or, used intuit signin to enter code and do my taxes.

0 2 1073
2 Replies
Level 15
Mar 23, 2025 4:34:46 PM

Go to this TurboTax website to download the desktop software you purchased and make sure you select Windows for the operating system - https://turbotax.intuit.com/personal-taxes/cd-download/install-turbotax/

Level 15
Mar 23, 2025 4:36:59 PM

Are you using Windows 10 or 11 in S mode?  You may  need to switch out of S mode.  See this Windows FAQ.  The second item is how to switch out.

Windows 10 and Windows 11 in S mode FAQ - Microsoft Support