Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 21, 2025 10:26:59 PM

Cannot launch TurboTax 2024

I get the error message:

The file "C:\Program Files\TurboTax\Individual\2024\64bit\Url.Config" has an invalid signature. Please reinstall this application.
What I have tried:
Uninstalling, rebooting and the reinstalling

Uninstalling - deleting all TurboTax folders and reinstalling

Changing Temp folder to c:\Temp

Any other suggestions please?

0 2 2752
2 Replies
Expert Alumni
Mar 25, 2025 6:34:53 PM

Here's How to Turn Off Anti-Virus Programs, which may resolve your issue. 

 

There's more things to check for Troubleshooting TurboTax Desktop Issues.

 

@Rick145 

 

New Member
Mar 28, 2025 8:14:13 PM

I have no problems installing Turbo Tax is just trying to run it. Fortunatly I have another computer that it runs on. They both use the same antivirus software, both windows 11, both microsoft computers.