Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Feb 22, 2025 8:57:32 AM

Cannot import Merrill Lynch data

 

Getting Error when importing from Merrill Lynch. 

  • Can log into website with same credentials.  
  • Have called 1-800-Merrill as Turbo tax pop up window Suggested and Merrill tried a number of things but still having issue Merrill suggests contact Turbo Tax.

0 3 558
3 Replies
Level 2
Feb 25, 2025 6:16:35 AM

I had the same problem. 

 

Someone told me to change my password and then after that was done the import worked. I'm not sure why it worked though but it worked. 

Returning Member
Mar 31, 2025 5:51:14 AM

same problem

 

Expert Alumni
Apr 1, 2025 10:10:33 AM

Did you try changing your Merrill password?