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posted Mar 27, 2025 5:22:12 PM

Cannot import 1099 from Charles Schwab

Attempting to import 1099-INT and 1099-DIV from Charles Schwab but get an error message stating that access is denied.  I've spoken to two different individuals from Charles Schwab and they tell me to contact Turbo Tax.  There is too much information to enter manually.  Please tell me what I could do to enable this import.  Thank you. 

 

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4 Replies
Expert Alumni
Mar 27, 2025 6:25:54 PM

You can try clearing the cache on your computer and rebooting. Also, use a different web browser when you do the import.

Level 15
Mar 27, 2025 7:26:20 PM

As an active investor, be aware that your category Box A or Box D sales without adjustments do not require Form 8949, so there is no reason to import or key in those transactions.
Instead use the "enter a summary" option to put your numbers on Schedule D Line 1a or Line 8a.
No mailing is necessary.
--
If you have wash sales, it gets more complicated since those adjusted transactions have to be itemized on Form 8949 and the summary totals adjusted accordingly.

Enter the wash sales on Form 8949, then use the subtotal results on the bottom of that form (Line 2) to know how much to subtract which gives you the Schedule D line 1a totals. Be sure to NOT check the adjustments box in the summary window.

 

@TMayRice 

Level 15
Mar 27, 2025 7:28:18 PM

Alternatively, if entry of Wash Sales is too tedious,
summarize and check the box for adjustments and enter the disallowed amount.
This summary will go on Schedule D Line 1b.
You will be making the mail-in election.

mail the transaction details to the IRS within three business days of IRS accepting your e-Filed tax return.

Level 15
Mar 27, 2025 8:30:15 PM

probably not Turbotax but your firewall/antivirus. Sometimes, temporarily disabling them works. Other times, using a different browser.  Or you may ned to clear the cache on your browser. There other possibilities. the mail-in option mentioned by @fanfare requires completing Form 8453, which Turbotax supports. Print it our a

 

When and Where To File
If you are filing your tax return using an online provider,
mail Form 8453 to the IRS within 3 business days after
you have received acknowledgement from your
intermediate service provider (ISP) and/or transmitter that
the IRS has accepted your electronically filed tax return. If
you don’t receive an acknowledgement, you must contact
your intermediate service provider and/or transmitter.
Mail Form 8453 to:
Internal Revenue Service
Attn: Shipping and Receiving, 0254
Receipt and Control Branch
Austin, TX 73344-025