Cannot download files stored in My Docs

I imported several tax forms into TurboTax directly from my financial institutions. They all show up in My Docs and can be viewed. When I try to download them I get this error message: "We can't download this document. This file format is not supported."

How can I download and save copies of these forms?

Thanks.

646

Expert Alumni

Apr 2, 2025 7:22:14 AM

Because they were downloaded directly into TurboTax and used for import data they may not be in a savable format. You should get copies of them directly from your financial institutions.

@cowdery

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Cannot download files stored in My Docs