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New Member
posted Apr 17, 2023 7:50:17 AM

Cannot add w2 salaries and wages

Turbo tax stopped working

0 1 228
1 Replies
Level 15
Apr 17, 2023 7:53:37 AM

Close the TurboTax program.  Close your web browser.

Clear cache from your web browser - https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-system-requirements/clear-cache/L8EEqjh3R_US_en_US?uid=lgkyfg1s

 

Restart your web browser and go to your TurboTax online account - https://myturbotax.intuit.com/

See if the problem persists.  If it does then change your web browser to one of these you are not currently using - Google Chrome, Mozilla Firefox, Microsoft Edge