Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 1
posted Mar 13, 2024 8:48:29 AM

Cannot activate TurboTax 2023

After spending hours on the phone with support trying to activate TurboTax 2023 on my Windows 10, nothing worked.  I was told to wait a week or so to see if there are updates that will fix the problem. It's been about a month now. I've installed three updates, and still nothing works. Turned of Firewalls and antivirus, uninstalled previous years versions of TruboTax. Uninstalled and reinstalled TurobTax 2023 several times.  Tried using a VPN.

I'm very frustrated over this and sad that I can't use TurboTax anymore.  Can I please get refund?

 

Thank you.

0 1 884
1 Replies
Level 15
Mar 13, 2024 8:50:27 AM