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New Member
posted Oct 31, 2022 4:32:19 AM

cancel subscription

cancel subscription. i no longer file taxes.

 

patricia Wucik

0 2 946
2 Replies
Level 15
Oct 31, 2022 5:03:16 AM

This is a user to user forum. Nothing administrative can be handle here. 

To contact TurboTax (TT) support:
https://turbotax.intuit.com/support/contact/index.jsp 

In the search line enter some keywords or question without quotes. On the next page, skip the suggested topic links and scroll down until you see CALL US.  It should show the wait times.  Week days 5 AM - 5 PM Pacific time.  

Level 15
Oct 31, 2022 5:27:05 AM

@pat rich 

 

If you have an advantage plan then YOU and you alone can cancel the plan ... 

 

If you want to cancel the Advantage subscription see the procedure in this TurboTax support FAQ - https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscriptio...

 

 If you missed the cancelation deadline for this year's TurboTax product, simply wait until you receive your CD or download, then submit an online refund request within 60 days of receiving your product.