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New Member
posted Feb 14, 2025 4:06:16 AM

Can't transmit e-file with error message

I had a premier version. When I tried to transmit my tax file, an error window popup:

 

 

I checked the update, and everything up to date. And I tried multiple times, the error remained the same.

Can anyone advice what I should do next to complete the filling? Thanks.

0 2 1810
2 Replies
New Member
Feb 14, 2025 8:47:26 AM

Same here.  TT is no help, refers to the Tax Home which is apparently online.  For the desktop, premier, there is a loop telling you to go online and update, and after you do, and restart, you still cannot transmit. Same message again.  

 

The software seems to be much worse than last year.

 

Anyone solve this transmit issue?

 

Expert Alumni
Feb 15, 2025 12:55:54 PM

There is a way to manually update your TurboTax software.  Per TurboTax, "If you're having trouble updating your TurboTax 2024 for Windows Individual software using the "Check for Updates" method, here are instructions for how you can get the latest federal program update:

  1. Close TurboTax and all other programs except this browser window.
  2. Select this link to download the 319 MB update.
  3. Save the update file to your Windows desktop.
  4. Double-click the update file w_perrelsuperpatch... on your desktop to install the manual update."

See the link below: