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New Member
posted Sep 24, 2023 2:30:04 AM

Can't send E-file

Hi I keep getting the Failed Validation Error message, where my turbotax isn't up to date. I've done the following troubleshooting. 

 

1) Check for updates: Successfully up to date

2) Manual update with the super patch

 

Both have not resolved the issue. Any more suggestions?

0 5 923
5 Replies
Level 15
Sep 24, 2023 5:26:04 AM

Which tax year are you working with ? 

New Member
Sep 24, 2023 3:17:37 PM

I have 2022. I live in CA and we have the extension into Oct. d/t it being a designated disaster area. 

New Member
Oct 15, 2023 9:06:19 AM

I'm having the same problem

Level 15
Oct 15, 2023 9:10:32 AM

@mriggs7111 wrote:

I'm having the same problem

Contact TurboTax support on Monday for this problem.

Support is open from 5am to 5pm Pacific time, Monday thru Friday

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

New Member
Oct 15, 2023 11:39:34 AM

I'm in CA also.  Trying to transmit both fed and state returns today and I get the failed validation message.  uggh...