Can't import from Charles Schwab

what browser, are yu using. did your account come from e-trade.   contact schwab's Turbotax support. 

I've seen a couple people with similar issues, who have their computer's firewall setting set too high.

I am using the download version on mac. 

Does Schwab have specific line for Turbotax support? I called but they asked me to contact Turbotax

I am using mac and I don't think I have set up firewall. 

See the following TurboTax Help articles for potential fixes:

• What if I can't import my 1099?
• How can I fix my 1099 import issue?
• How do I import my 1099s?
• How do I enter a large number of stock transactions in TurboTax?