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New Member
posted Feb 6, 2020 8:24:09 AM

Can't get the code to finish my returns!

0 4 920
4 Replies
Intuit Alumni
Feb 7, 2020 10:02:10 AM

Please see the following TurboTax FAQ for solutions to the verification code issues you're having: https://ttlc.intuit.com/community/security/help/what-if-i-m-having-trouble-with-my-filing-verification-code/01/26499#M12

Returning Member
Mar 18, 2021 11:37:27 AM

Come on really? I’ve done everything right. Just send me a code so I can finish my tax return. It should not be this difficult 

Intuit Alumni
Mar 18, 2021 11:54:35 AM

Community is a public forum and we do not have the ability to send you a code.  Please reach out to Customer Support for assistance with your verification code: What is the TurboTax phone number?

@Robdawbry3

New Member
Mar 18, 2021 12:03:44 PM

Maybe it's not the code.  Every year I've had a problem after I entered my credit card information. This year I solved that by typing in every piece of information EXACTLY as it is on my card. My card has my name in all caps, and no period after the initials. After I did that, the purchase form allowed me to proceed.