Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jan 19, 2024 6:19:05 AM

Can't Get Past Step 2 In Order To Finalize and Submit Return

I have been stuck in Step 2 of the File section of my online return going on 3 days now. I'm choosing to pay with my Refund, Prequalified for CreditKarma Advance using my CK Money account. All info is correct and present but I keep being looped right back to Step 2 with no option to move on to Step 3. The support line hasn't been able to give me any answers other than to wait and keep trying. Is anyone else experiencing this issue or know why?

0 1 289
1 Replies
Level 15
Jan 19, 2024 6:23:29 AM

 

Maybe you are waiting for some forms.  Click Review to see if you are missing some forms needed in order to e-file.

 

Many federal and state forms are not yet available.  Check here for form availability. The dates are subject to change.

 

Tax form availability tool,

 

No hurry to e-file since the IRS will not begin to accept/reject 2023 e-files until January 29.   And….a state return cannot be accepted until after the IRS accepts your federal return.