I am trapped in a loop on the "We Need to Make One More Check" page. I receive a US pension but do not live in the US and the program will not accept this. How do I get around this problem?
@eltibbe , since we cannot see your screen, we have to depend on you posting more information to understand / replicate the situation and see what TurboTax is doing wrong.
(a) should we assume you are a US person ( citizen/GreenCard ) ?
(b) what kind of pension ( private, 401(k), Roth , Social Security or what )?
(c) Is this your first year reporting pension?
(d) Which country is your tax-home in ?
(e) Can you tell which screen and/or what error is Turbo working on ( the loop sequence ) and if possible which was the last screen --- any thing you add would help us find the place in the program you are in.
Look forward to hearing from you --yes ?
Yes, I am a US citizen.
The pension is private.
This is the first year I have had this problem (the previous 8 years worked)
Thailand
It was on the last page before e-filing the return. If I can get past this page the file should be submitted.
The problem appears to be that the check that TurboTax is doing does not like that my Country Code is TH or that my Thai address is shown in box 13c on my 1042-S.