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New Member
posted Oct 15, 2021 9:06:19 AM

Can not delete account

need information

0 4 1395
4 Replies
Level 15
Oct 15, 2021 9:09:38 AM

Online accounts cannot be deleted.  You can remove the tax return information.

 

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return. Click on Tax Tools on the left side of the program screen while working on the 2020 online tax return. Click on Clear & Start Over.

Level 15
Oct 15, 2021 9:09:47 AM

You can not delete or merge accounts.

You can try to clear all of the information in your TurboTax account for this year but you will need to Contact Customer Support  to have an account deactivated for more of a resolution.

 

https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444

New Member
Apr 10, 2024 11:41:09 AM

I would like tl delete all my data ant my account.

Employee Tax Expert
Apr 10, 2024 11:45:11 AM

If you wish to clear and start over, see this FAQ.  To delete a TurboTax account, you can contact customer support here