r1diddy:
You are posting in a thread from several months ago that has been moved to the answered queue. You didn't provide any info about your situation and didn't ask a question. What do do you need to know that's not in the answer below?
You can still file a 2017 return, but you cannot prepare it in Online TurboTax, which is now for 2018 only.
You can purchase 2017 desktop software as a download at this page and install it on your computer:
https://turbotax.intuit.com/personal-taxes/past-years-products/
Or did you already start a 2017 return online prior to the shutdown, and want to finish that without starting over? If so, you can download the *.tax2017 data file from your account and finish it in the desktop software. If you already paid for your product previously, TurboTax Support should furnish you the software.
The 2017 return cannot be efiled. It will need to be printed, signed, dated, and mailed. It is recommended to mail by a method that has tracking such as certified return receipt, priority mail, etc.
If you have both Federal and state returns, you need to mail each one separately to its respective tax agency.
If you are due a Federal refund, it takes about 6 weeks for the IRS to process a mailed return.
very helpful. how do i find the .tax2017 file on my account?
If your return was prepared in online TurboTax, then log in and go to the section "Your Tax Returns & Documents." Expand that section and choose tax year 2017. Then the link "Download the tax file."
If you don't find it, then you likely have multiple account that we can tell you how to troubleshoot to find the right account.
I bought the 2017 Turbo file to do my 2017 taxes. I downloaded it to my Laptop which is my daughter's old computer. I can't run it on the laptop because I don't have the "admin password" for the laptop. I tried coming to the public library but there are issues here as well. Any suggestions on how I can get to use the the download that I have already paid for?
I purchased turbo tax to file my 2017 taxes, but can't get access to it on your website to download it on my laptop. PLease help
How to download your program…..
Access your downloads here
https://shop.turbotax.intuit.com/commerce/account/secure/login.jsp?pagecontext=download
If you can't find your download, use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used https://myturbotax.intuit.com/account-recovery/