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New Member
posted Jun 6, 2019 7:57:07 AM

Can I return a mtstaken, wrong year order?

I ordered TT for 2016 by mistake and then ordered TT for 2017.  My I return the TT 2016 for credit?

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1 Replies
Level 15
Jun 6, 2019 7:57:09 AM

Our Satisfaction Guaranteed (or Guaranteed Easy) policy says that if you're not satisfied with your TurboTax software, you can return it within 60 days of purchase for a full refund (see the Intuit Software End User License Agreement for the fine print, about 2/3 of the way down the page - Section B, Additional Terms and Conditions, point #6).

To submit a refund request online, simply fill out our TurboTax Refund Request Form.