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New Member
posted Feb 12, 2026 1:22:54 PM

Can I actually speak with an "agent", "expert", or "representative"?

Why is there avoidance of human to human contact?

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1 Replies
Level 15
Feb 12, 2026 5:02:10 PM

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh