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New Member
posted Feb 12, 2024 11:48:01 AM

bug report

I can't find a way to report bugs directly to TurboTax.  If you print form 8822-B in turbotax business, you will be trapped in an infinite loop.  I can't find a way to get out.  The work-around is to print the form, then exit the program, then restart the program and don't print the form.

 

INTUIT NEEDS A WAY TO REPORT BUGS!!!

0 4 528
4 Replies
Expert Alumni
Feb 14, 2024 11:33:58 AM

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

Level 2
Mar 15, 2024 8:37:03 AM

I've called their number and the ask to share your screen (for desktop MacOS)  I wasn't comfortable doing that but did it by typing Shift Return.  That produced a number and they could see my screen.  The bug shows up on the forms and when I switched to from view, they could not see my screen.  They then wanted to install an app to share my screen and I am NOT comfortable with that and refused.  Will report the bug here in another post and hope it gets fixed.

New Member
Apr 15, 2025 3:14:00 PM

I need a 8822 

Expert Alumni
Apr 15, 2025 3:22:10 PM

Form 8822, Change of Address  @Consuelo Olvera