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Level 1
posted Mar 27, 2022 9:04:16 AM

BOX D WILL NOT ACCEPT MY INFORMATION

WILL NOT LET ME CONTINUE ON BOX D

0 5 564
5 Replies
Intuit Alumni
Mar 27, 2022 9:13:56 AM

Is it frozen on the screen?  Do you get an error message?  Can you enter any data in Box D at all?  Please provide more details so we can assist you further.  You can post here in the thread and someone will reach out with the next steps.  

Level 1
Mar 27, 2022 9:19:32 AM

I am entering it exactly how it reads on my W2 form and it keeps telling me make sure that you're entering the information correctly I have mission correctly I have done at least 5 to 10 times and it will not let me continue

Level 15
Mar 27, 2022 9:38:19 AM

ignore box D it is not used for anything regarding your filed return - so delete any entry

Level 1
Mar 27, 2022 10:04:32 AM

I tried to leave it blank and it will not let me proceed.

Level 15
Mar 27, 2022 10:05:51 AM


@Ruesage2022 wrote:

I tried to leave it blank and it will not let me proceed.


Delete the W-2 and re-enter manually.  Leave Box D blank (empty)