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New Member
posted Jun 3, 2019 1:42:55 PM

Bought one turbotax, received two. What should I do with the extra program?

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1 Best answer
Level 15
Jun 3, 2019 1:42:56 PM

Use this TurboTax website to check your orders and payments - http://turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

If your orders only show one purchase then you can do anything you want with the second program.  If there are two purchases then you can request a refund for the second progrm using this website - https://support.turbotax.intuit.com/forms/refund-request.jsp

1 Replies
Level 15
Jun 3, 2019 1:42:56 PM

Use this TurboTax website to check your orders and payments - http://turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

If your orders only show one purchase then you can do anything you want with the second program.  If there are two purchases then you can request a refund for the second progrm using this website - https://support.turbotax.intuit.com/forms/refund-request.jsp