☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 11, 2023 1:18:49 PM

Auto update fails

turbotax requires update, auto update fails. manual update works, but when startting turbotax again, it still fails autoupdate

0 4 413
4 Replies
Level 15
Oct 11, 2023 1:46:32 PM

How do I contact TurboTax? (intuit.com)

Level 15
Oct 11, 2023 2:13:46 PM

1) ...For a Windows system, a cumulative OS update was just issued....and if partially-installed that Windows update screws up TTX.  So make sure any Windows updates are fully-installed and rebooted.

 

2) If #1 is OK, rt-click on the TTX icon and select "Run as Administrator" and see if that works 

 

Level 15
Oct 11, 2023 2:32:37 PM

Are you on Windows?  You might need to update Windows first.  Either finish installing the Windows updates or get the latest windows updates.   That has fixed it for other people.

New Member
Oct 11, 2023 3:08:44 PM

Answering my own question, several frustrating hours later, I finally uninstalled TT, then reinstalled and now it works. Very frustrating when it failed only when I clicked the last button and then would not let me finish.