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Level 2
posted Nov 11, 2023 7:43:59 PM

App crashing

Hi,

 

App crashing on Iphone 12 pro max, ios updated, cache cleared, rebooted.

 

Please advise

9 29 6520
0 Best answer
24 Replies
Level 2
Nov 11, 2023 8:12:21 PM

Same, crashing for me in iPhone 13.

Level 2
Nov 11, 2023 9:05:57 PM

Same for me, iPhone 11

New Member
Nov 11, 2023 9:51:42 PM

Mine, too. iPhone 14

New Member
Nov 11, 2023 10:19:44 PM

updated iPhone 14 iOS to 17.2  now app is crashing. 

New Member
Nov 11, 2023 10:20:35 PM

Same iPhone 14 pro max. Up to date, deleted, reinstalled, still crashing not more than a second after opening 

New Member
Nov 11, 2023 11:39:09 PM

I have the same issue. iPhone 13 Pro Max and iOS 17.1.1. The app crashes as soon as I open it. 

New Member
Nov 12, 2023 1:20:33 AM

I have the same issue iPhone 15pro

New Member
Nov 12, 2023 2:54:06 AM

Same, iPhone 15 

New Member
Nov 12, 2023 4:05:56 AM

Same here iPhone 8+ crash on opening.

New Member
Nov 12, 2023 4:25:36 AM

Same for me.  iPhone 13.   I can open Mint on my Macbook, but not my iPhone.

New Member
Nov 12, 2023 4:32:56 AM

Same here. Just started on my iPhone 11.

Level 1
Nov 12, 2023 5:13:20 AM

Same here 

Not applicable
Nov 12, 2023 5:19:36 AM

This morning the app started crashing as soon as it starts to open

Not applicable
Nov 12, 2023 5:30:00 AM

Another iPhone 13 Pro here

New Member
Nov 12, 2023 5:34:31 AM

Same. Please fix mint!! No one can use your app!! I can’t even find support besides a forum!?

Level 2
Nov 12, 2023 5:49:25 AM

Agreed, considering the sensitivity of the data and the importance of the app to users, there shouldn’t be so many issues.

 

I find the app was much more stable last year.

Not applicable
Nov 12, 2023 5:54:15 AM

App immediately crashes when you open it. Deleted and redownloaded. iPhone 15 running iOS 17.1.1

New Member
Nov 12, 2023 6:29:33 AM

Sam, iPhone 13 Pro on iOS 17.0.3 continues to crash even though I’m deleted it and reinstalled it. On reinstall was able to get to login but then instant crash after.

New Member
Nov 12, 2023 6:51:58 AM

My app is crashing as well. iPhone XR

 

Please fix the issue, Intuit!

New Member
Nov 12, 2023 6:58:13 AM

I'm having issues too. A response saying "hey we are working on it!" would be nice!

Level 9
Nov 12, 2023 7:00:04 AM

https://mint.intuit.com/support/en-us/help-article/export-transactions/need-know-mint-moving-credit-karma/L30uqxD8W_US_en_US

 

Mint is being discontinued.  You will receive instructions to use Credit Karma for budgeting.

Not applicable
Nov 12, 2023 7:30:04 AM

App crashing on I phone 15 pro max. Did a delete and fresh install. No change.

New Member
Nov 12, 2023 7:35:24 AM

Crashing on iPhone 13 too. 

update: see taxlady28 reply above. Apparently the Mint App is being discontinued:

 

https://mint.intuit.com/support/en-us/help-article/export-transactions/need-know-mint-moving-credit-karma/L30uqxD8W_US_en_US?uid=lovngc3i

New Member
Nov 12, 2023 11:09:53 AM

Can’t open the app it has been about three days. i click on it to open it and it automatically just closes. no trouble shooting has fixed this issue. iphone 11.